Does anyone Know where I can get some replacement diaphragms from for the Paudio BM-D450 compression driver?
Admittedly I have only tried a few times but have never been able to get through to PAP. From what I have read, this is not unusual. If a company is struggling to answer the phone I would be concerned that they would process the order accurately and promptly. I know that everything may work out fine, but as a potential customer the perception puts me off.
Last Monday (early hours of the morning so well before the same day dispatch deadline) I saw that Blue Aran had some in stock so ordered on line. My credit card was promptly debited and my online account said that the order was paid for and ready. On Friday I phoned to check what was the delay was. I was told there were non in stock. After asking why the web site had them listed at the time of my order I was asked to wait for a moment after which I was told that the parts would be dispatched later that day.
I just phoned up again, a week after placing the order, to be told that there were non in stock so I cancelled the order.
If someone made a mistake updating the web site and they never had any in stock why did they not email me before debiting my credit card? Then again why was I told that they would be dispatched on Friday? I realise that mistakes happen (see below) but I don't appreciate having my money taken unless I am provided with the goods. Nor do I appreciate waiting in for goods that will never arrive.
For anyone wondering about the long term reliability of the BM-D450s, don't. As a little tip however, anyone that uses a digital crossover with several user pre-sets for different systems. Make sure that the factory pre-set immediately after your last user setting isn't on full-range for all the outputs. [img]smileys/smiley9.gif[/img]
